Optimizing customer experience with a focus on AI And Automation.
I help brands build scalable CX systems, streamline workflows, and implement AI-powered automation without losing the personal touch.
My Vision
I’ve always been on the brand side. I know the feeling of the endless inbox, the pressure when a sale explodes or a post goes viral. At Wildride we went viral a few times in a short period, and our CX team was drowning. That’s where I started automating and within 3 months we hit the 60% automation rate.
I learned firsthand how much lighter, faster, and calmer customer support becomes when smart systems do the heavy lifting. Every CX team deserves that same relief: workflows that scale, tools that empower, and space to actually serve customers instead of firefighting.
Rivé was built to give brands that solid foundation and balance. I am the Gorgias partner your team and customers deserve.
Brands We Work With
Let’s have a chat.
Not sure where to start with Gorgias? Or feel like your current setup could work a whole lot better?
Book a 30-minute call and let’s take a look together.
You show me what’s going on in your inbox, tell me what’s frustrating you, and I’ll share what I would change.
No sales pitch. Just honest advice and practical ideas you can actually use.

