Optimizing customer experience with a focus on AI And Automation.

I help brands build scalable CX systems, streamline workflows, and implement AI-powered automation without losing the personal touch.

Welecome To WYLD RIVE AGENCY | 

My Vision

I’ve always been on the brand side. I know the feeling of the endless inbox, the pressure when a sale explodes or a post goes viral. At Wildride we went viral a few times in a short period, and our CX team was drowning. That’s where I started automating and within 3 months we hit the 60% automation rate.

I learned firsthand how much lighter, faster, and calmer customer support becomes when smart systems do the heavy lifting. Every CX team deserves that same relief: workflows that scale, tools that empower, and space to actually serve customers instead of firefighting.

Rivé was built to give brands that solid foundation and balance. I am the Gorgias partner your team and customers deserve.

Brands We Work With

Logo for Bukser Jeans in dark blue text on a black background.
The word 'dutchies' written in dark purple lowercase letters.
A cute, smiling cartoon face with blush cheeks, surrounded by a circular design and stylized text.
Black background with the word 'HACK' in stylized, outlined block letters.
The word 'JESPERHOME' with each letter replaced or accompanied by a different geometric shape or object, such as a triangle, circle, square, and semi-circle.
Black background with the word FEELOU in pink capital letters.

Let’s have a chat.

Not sure where to start with Gorgias? Or feel like your current setup could work a whole lot better?

Book a 30-minute call and let’s take a look together.

You show me what’s going on in your inbox, tell me what’s frustrating you, and I’ll share what I would change.

No sales pitch. Just honest advice and practical ideas you can actually use.