Smarter support.
Better experiences.
Built to scale.
Gorgias implementation, AI automation and customer experience optimization for ambitious e-commerce brands.
AGENCY
Customer support that actually works for your brand.
I help e-commerce brands set up, optimize and automate customer support using Gorgias and AI. From a solid foundation to advanced automations, I create scalable systems that save time and deliver better experiences for your team and customers.
About Rivé Agency ↗Two ways to work together.
Whether you're just getting started with Gorgias or ready to take your existing setup to the next level, there's a solution that fits your brand.
Gorgias Launch
For brands ready to build a smarter, scalable support foundation.
- Complete Gorgias setup
- Core automations and AI Agent foundations
- Tailored to your brand and customer journey
Gorgias Elevate
For brands already using Gorgias and ready to get more out of it.
- Existing setup audit
- Advanced workflows and AI Agent optimization
- Actionable recommendations and improvements
Less manual work.
More meaningful support.
From overloaded inboxes to structured workflows: I help brands reduce repetitive work and create more room for personal customer experiences. Curious what this could look like for your team?
Let's talk results →Hi, I'm the founder of Rivé.
I've been on the brand side. I know the pressure of an overflowing inbox, the chaos of fast growth and the challenge of delivering great customer experiences at scale.
That's why I built Rivé: to bring structure, smart automation and a personal approach together. Because better systems should make space for better human connections.
More about me →Let's make your support work smarter.
Already using Gorgias? Let's uncover opportunities to simplify workflows, improve automation and create a smoother customer experience.
Tell me what's happening in your inbox, what's taking too much time and where you feel stuck. I'll help identify opportunities worth exploring.
Request your free Quick Scan →